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PDQ Electric Corp

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Time and Material Concepts (T&M)


Time and Material
Activity Based Costing
Cost Plus Billing
Per Diem

Time and material is a project billing type whereby the customer is charged for all of the hours of work performed, any direct expenses incurred, and material purchased during project delivery.. For example, if you hired a technology consultant to install a network in your office, the consultant might opt to charge you for time (the number of hours worked to install the network) and materials (the raw cost of the direct materials used in your installation).

Time and material billing arrangements are typical in the construction industry, contractors, consulting firms, accounting and legal particularly when the full scope of the project is not well understood. For most consulting arrangements, a customer and a service provider typically start working together on a time and material basis. Once the project is scoped and well defined, the project may be billed using Milestone Billing or some other form of fixed billing

Date Based Milestone Billing
Stage Based Milestone Billing
Performance-Based Milestone Billing

Milestone billing means distributing the total amount to be billed over multiple billing dates in the billing plan when pre-defined milestones are reached. As each milestone is successfully reached, the customer is billed either a percentage of the entire project cost or simply a pre-defined amount agreed upon prior to the project.

Organizations may use performance-based milestone billing to assure clients that they are invested in successfully meeting the client's need or resolving their problem. Tying fees to performance aligns the goals of the organization and its customer, as the organization is only paid when the promised results are achieved. For example, a contract might require billing ½ of the contract amount upon completion of field research, a second payment of 1/3 at completion of the first draft report, and the final 1/3 upon delivery of the research report. Estimated dates for each of the milestones would be outlined in advance.

Milestone billing may also be used for high dollar projects or projects that will last for a long period of time. In the example of a $100,000 project, the organization might require a $10,000 payment at the start of the contract, $20,000 at the midpoint and $70,000 at the contract conclusion.

Milestone billing is good for clients, as they are given the confidence that the contractor has a financial incentive to complete the project requirements as agreed upon. Contractors benefit in that the client has an incentive to pay. In essence, milestone billing creates a partnership between the client and contractor.

Many consultants may use milestone billing and fixed billing in their practices. Typically milestone billing will be used for larger scale projects, as it provides them with a steady cash flow over the life of the project. If a project will take several months to complete, the consultant's resources may be utilized to capacity. Milestone billing provides them with revenue at fixed points, rather than waiting until the completion to get one large payment.


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